Shipping policy

Processing Time:

All our products are made to order using Tpop's and Printful printing and fulfillment services in Europe (mainly Ireland, France and Spain). Processing time varies depending on the product type and current order volume.
Typically, please allow 1-3 business days for processing before your order ships. If your order hasn't finished processing within 5 business days, please contact us on info@thegoodvirgo.ie or through our contact page.

Shipping Time:

We offer several shipping options through Printify's  European partner carriers, including standard, expedited, and overnight shipping. Shipping costs are calculated based on the destination and the selected shipping method, and can vary from 3 to 10 business days. If you haven't received your order within 15 business of the order date, please contact us on info@thegoodvirgo.ie or through our contact page.

 

Order Tracking:

We will enable you to track your order or provide updates manually depending on the available and chose delivery services.

 

Returns, Exchanges and Escalations

Please refer to our return and refund policy, and contact us within 14 days of purchase if you wish to return an item either on info@thegoodvirgo.ie or through our contact page. 

The European Commission provides a platform for online dispute resolution (OS) here https://ec.europa.eu/consumers/odr/ .
We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.

Responsible is Net Neutrals located at Johnstown Business Centre, Johnstown, Naas,
Co Kildare, W91C99T, Ireland. Website: http://www.netneutrals.eu

 

Potential sevice interruptions

All processing, shipping and delivery times are estimates and may change if unexpected service interruptions occur. This encompasses service interruptions with our order system, supplier and carrier services. We commit to informing you of any service interruptions we are made aware of, and ensure that you are informed of your options.